Privacy Policy

iBot Company Limited is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and protect personal data in compliance with the Data Protection Act of Trinidad and Tobago (DPA) and applicable international standards.

1. Information We Collect

We collect only the necessary personal information to provide our AI automation services. This may include:

• Personal Information: Name, contact information, email address, and billing information.
• Service Usage Data: Interaction data within our services, IP addresses, and device information.
• Transaction Data: Details of subscriptions, payments, and transactions conducted through our services.

2. Purpose of Data Collection

We use the information collected for:

• Service Provisioning: Ensuring the functionality, support, and improvements of our AI automation services.
• Customer Support: Addressing inquiries and managing customer interactions effectively.
• Marketing and Updates: Providing you with information on new features, products, or relevant updates (with your consent).
• Security and Compliance: Protecting against fraud, ensuring compliance with laws, and maintaining the security of our systems.

3. Data Sharing and International Transfers

To deliver our services, we may share personal data with trusted third-party service providers, such as cloud storage providers, CRM platforms, and payment processors. Any data shared internationally is done in compliance with the Data Protection Act and requires comparable privacy protections in the recipient country.

4. Data Retention and Security

We retain your information for as long as necessary to fulfill the purposes outlined or as required by law. Our data protection measures include encryption, access restrictions, and regular security audits to prevent unauthorized access and ensure data integrity.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold.
• Correction: Update any inaccurate information.
• Deletion: Request the deletion of data, subject to legal requirements.
• Withdraw Consent: Opt-out of marketing communications or specific data use, where consent is required.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted here, with the revision date indicated at the top.

7. Contact Us

For questions, requests, or further information on our data handling practices, please contact us at:

iBot Company Limited